Job Description

Job Title: ServiceNow ITBM Developer


Location: Hartford, CT(Remote)


Job Description (ServiceNow SME - APM)


Roles & Responsibilities:
•7-9 years working with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment
•At least 6 years of experience in the IT Industry Experience
•Well versed with CMDB configurations and CSDM 4.0 Framework
•Experience in Configuring various ServiceNow ITBM modules (APM ,PPM, TPM, etc.)
•Developing Configuration item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services
•Hands-on Experience in developing Service Catalogs
•Experience in integration ServiceNow with any 3rd party tool/application using web-services (REST/SOAP) or any other methodology like JDBC, etc.
•Working knowledge of integrating APM with other ServiceNow modules including ITSM and SAM
•Experience with programming languages and databases including HTML, CSS, JavaScript, AngularJS
•Technical knowledge of various phases of applications, understanding the business or app functions
•Expertise in ServiceNow Reporting. Building custom Reports and Dashboards in ServiceNow for various modules
•Create Configuration Management policies and procedures for tracking IT assets and licensing
•Experience in configuring and enhancing all aspects of ServiceNow (Workflow, UI, client scripts, business rules, etc.)
•Good knowledge around Discovery, Service Mapping, SAM, APM, implementations in ServiceNow
•Working knowledge of implementing systems using the Agile/Scrum methodology
•Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design
•Maintains service level agreements (SLA) and monitors an SLA workflows
•Good understanding of ITSM, ITBM, ITOM, ITAM ServiceNow Modules

Certification a plus
•Certified System Administrator (must have)
•Certified Application Developer (good to have)
•CIS-Application Portfolio Management (good to have)


Required Skills -
•Experience with ServiceNow CMDB, Discovery, Integrations and other ITSM, ITBM, ITOM & ITAM modules
•2+ years of Experience in ITBM module implementation
•Scrum know-how
•Good in scripting languages
•Excellent communicator; leverage technical, business and financial acumen to communicate effectively with internal and external customer , Maintain high Customer Satisfaction, Relationship Building, High-level presentation to Top Management

Job Tags

Remote job,

Similar Jobs