Job Description
Duties and Responsibilities:
Designing Solutions:
•Apply technical knowledge to drive outcomes for customers.?
•Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy.??
•Proficient at designing solutions within core framework of software products within the team.
•Participate in low level design for the product area within the Team.
•Designing, building, and maintaining ServiceNow applications and modules based on best practices.
•Assisting in the design, configuration, customization, development, and testing of ServiceNow applications, specifically focused on Integrated Risk Management (IRM) and Security Operations (SecOps), including these applications:
•IRM - Policy and Compliance Management
•IRM - Risk Management
•IRM - Vendor Risk Management
•IRM - Audit Management
•SecOps - Vulnerability Response
•Providing support and/or troubleshooting for existing ServiceNow applications, including Incident Management, Problem Management, Change Management, and Knowledge Management.
•Documenting development work, creating technical documentation, and participating in knowledge-sharing activities.
Designing Software:
•Use independent, critical thinking to solve complex problems which are significant to the customer.?
•Member of team that can work independently as well as collaboratively in developing core software to deliver outcomes.
•Consistent and dependable in delivering core software that delivers outcomes and meets/exceeds the teams' expectations for stability, scalability, resilience, etc.
•Developing and customizing ServiceNow workflows, forms, lists, and other UI elements.
•Integrating ServiceNow with other systems and tools using APIs, web services, and other methods.
Learning and Applying New Techniques:
•Seek out opportunities to learn new technologies that improve the product and its lifecycle.
•Looks for opportunities to drive improvements.
•Develops and maintains program documentation independently.
Collaborating within the Team:
•Participate in team's collaboration sessions to provide technical expertise to solve a problem/remove technical roadblocks for the team.
•Participate in product planning and implementation, helping teams understand and decompose work.
•Working with stakeholders to understand and gather requirements for ServiceNow development projects.
•Ensures data quality under the guidance of a more senior team member or manager.
•Participating in quality assurance testing and debugging of ServiceNow applications.
DevOps:
•Staying current with the latest ServiceNow features, functionalities, and best practices.
•Works on most phases of application development independently but works under the direction of a more senior team member or manager. ??
Required Qualifications:
•Bachelor's degree or equivalent experience in Computer Science, MIS, mathematics, or related field.
•3+ years of experience in ServiceNow development, including application development, configuration, and customization.
•Experience configuring, implementing, and/or supporting ServiceNow modules, including the following in order of preference: Integrated Risk Management (IRM) (Policy and Compliance Management, Risk Management, Vendor Risk Management, Audit Management); Security Operations-Vulnerability Response; Incident, Problem, Change, and Knowledge Management; Service Catalog, Service Portal, and/or CMDB.
•Solid understanding of databases.
•Strong understanding of JavaScript, HTML, CSS, and other web development technologies.
•Familiarity with ITIL and IT service management principles.
•Excellent problem-solving skills and the ability to troubleshoot complex issues.
•Experience developing user stories via refinement.
•Experience with test case development, automation, and execution.
•Strong written and verbal communication skills, with the proven ability to work effectively in a team environment.
Preferred Qualifications:
•ServiceNow Certified System Administrator or ServiceNow Certified Application Developer certification.
•ServiceNow development experience of workflows, business rule, client script, script include, UI policies, security rules, etc.
•Experience with other scripting languages, such as Python, PowerShell, or AngularJS.
•Familiarity with Agile development methodologies, such as Scrum or Kanban.
•Knowledge of ITIL processes, including Incident, Problem, Change, and Knowledge Management.
•Experience with ServiceNow integrations, such as LDAP, SSO, or other third-party applications.
•Understanding of database design and data modeling concepts.
•ServiceNow upgrades and patch management experience.
•Demonstrated deep expertise with one or more Information Security domains.
•Understanding of Information Security policies, standards, processes, and risk appetites.
•2+ years of experience as a ServiceNow System Administrator.
•ITIL Certification.
Required Skills : 3+ years of experience in ServiceNow development, including application development, configuration, and customization. Experience configuring, implementing, and/or supporting ServiceNow modules, including the following in order of preference: Integrated Risk Management (IRM) (Policy and Compliance Management, Risk Management, Vendor Risk Management, Audit Management); Security Operations-Vulnerability Response; Incident, Problem, Change, and Knowledge Management; Service Catalog, Service Portal, and/or CMDB. Strong understanding of JavaScript, HTML, CSS, and other web development technologies
Background Check :Yes
Notes :
Selling points for candidate :
Project Verification Info :"The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. MSA: Blanket Approval Received Client Letter: Will Provide"
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :Development/Engineering
Master Job Title :Dev: ServiceNow
Branch Code :Madison
Job Tags
Local area,