Job Description

**Position contingent on contract modification – anticipated start date 8/2024.**

Details below are subject to change based on final contract modification.

Come join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services ’ company, is looking for an ServiceNow Developer to accomplish the mission of the CDC's Office of Human Resources (OHR), Office of the Director (OD). This position will support and provide expertise across all key areas of OHR’s IT management including (but not limited to) strategy, technical support, content, and systems development. The position will also support TEAMs channel management, SharePoint usability and security management. Our staff will also work directly with the customer to develop marketing materials, digital campaigns, and provide support for hardware, software design, and development.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Responsibilities

• Develop ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS.
• Configuration Management (CMDB).
• Configure out-of-the-box workflows and create/maintain custom workflows.
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls.
• Integrate ServiceNow application(s) with third party systems/applications via APIs.
• Provides input to staff involved in writing and updating technical documentation such as user manuals.
• Prepares reports on analyses.
• Conduct requirements analysis for development of new features, components, and enhancements to existing components.
• Conduct or participate in design discussions, design/code walkthrough meetings.
• Design, develop, review, test, deploy and support out of the box and custom solutions in the platform.
• Ensure compliance to security best practices and coding standards.
• Ensure compliance to reference architecture and requirement/design artefacts.
• Ensure compliance to development and release methodologies (CM/CI/CD).
• Navigate and adapt to various environments providing support for and working closely with customers.
• Contribute to production work including deployments and incident and problem management.
• Provide technical guidance to customers and act as mentor to less senior team members. May give presentations to management and customers.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in a Technical or Business field.
• Proven experience as a ServiceNow Developer with at least 5 years software development experience and can demonstrate strong development skills in the areas of Human Resources Module, Vulnerability Response (VR), and Governance, Risk, and Compliance (GRC), and CMDB.
• Minimum of one-year hands-on experience developing, maintaining, and administering one or more ServiceNow instances is required.
• Experience in setting up and managing both out of the box and custom applications.

Preferred Requirements:

• Prior federal government and HR implementation experience. 
• Certified Implementation Specialist- Human Resources 

Knowledge, Skills and Abilities:

• In depth knowledge of development in current ServiceNow release.
• Cloud computing expertise.
• LDAP/Active Directory knowledge.
• Know back-end capability of ServiceNow.
• Ability to program in JavaScript.
• Knowledge of markup languages like HTML and XML.
• Experience with Web development tools and techniques like .NET and AJAX.
• Familiarity with stylesheet languages like CSS.
• Strong math and analytical skills excellent oral and written communication skill.
• Analyze system performance issues and determine performance enhancements.
• Administration of Knowledge Base and Service Catalog.
• Ability to demonstrate experience with determining the best possible solution.
• Must be comfortable working independently with minimal oversight as well as comfortable working in a team setting swarming and peer programming.
• Excellent problem solving and analytics skills, with proven experience of requirements gathering and translating requirements into technical deliveries.
• Demonstrate excellent communication skills and be confident presenting ideas and designs to different stakeholder levels.
• Candidate must be able to handle a fast-paced environment and multitask.
• Effectively collaborate with other engineers remotely.
• Self-motivated and able to work autonomously.

Final salary determination based on skill-set, qualifications, and approved funding.

Many of our jobs come with great benefits – Some offerings are dependent upon the role, work schedule, or location, and may include the following:

Paid Time Off

PTO / Vacation – 5.67 hours accrued per pay period / 136 hours accrued annually 

Paid Holidays - 11

California residents receive an additional 24 hours of sick leave a year

Health & Wellness

Medical

Dental

Vision

Prescription

Employee Assistance Program

Short- & Long-Term Disability

Life and AD&D Insurance

Spending Account

Flexible Spending Account

Health Savings Account

Health Reimbursement Account

Dependent Care Spending Account

Commuter Benefits

Retirement

401k / 401a

Voluntary Benefits

Hospital Indemnity

Critical Illness

Accident Insurance

Pet Insurance

Legal Insurance

ID Theft Protection

Teleworking Permitted?

Yes

Teleworking Details

100% Remote

Estimated Salary/Wage

USD $120,000.00/Yr. Up to USD $135,000.00/Yr.

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Our wide range of benefit options is designed to support and protect employees and their families. Based on eligibility, benefits include medical, dental, vision, prescription plans, wellness programs, income protection, paid leave, and retirement. Positions covered by the McNamara-O'Hara Service Contract Act, Davis-Bacon Act, or a Collective Bargaining Agreement (CBA) will comply with the statute or CBA requirements.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program

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