Overview:
At HealthPro Heritage we hire people who share our vision, who work diligently and provide the kind of care that will help change patient's lives for the better. As an Associate, your dedication and commitment deserve respect and recognition. If you're looking for a career and straightforward and realistic 'care' expectations, maybe it's time to look at our company.
Opportunity to oversee two direct bill sites:
Position Summary:
The Rehab Director / Program Manager position provides the leadership, management and vision necessary to ensure that their areas of responsibility have the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow their organization and to ensure financial strength and operating efficiency. The position accomplishes this through a respectful, constructive and energetic style, guided by the objectives of the company.
The primary purpose of the position is the management and administration of all aspects of rehabilitation services for the respective customers and building(s) as well as for maintaining a clinical caseload.
Responsibilities:Job Duties
Maintaining a clinical caseload
Responsible for recruiting and retaining rehab service personnel
Promotes positive employee relations by facilitating an atmosphere of open communication and problem solving
Responsible for conducting performance appraisals of all rehab personnel
Monitors and assists with personnel compliance standards including required credentials, corrective actions, and improvement plans when needed
Investigates, follows up and assists in the resolution of staff, service and patient-related issues as requested
Assures that all program standards are met, including CARF, SNF, and JCAHO standards
Develop strategies to increase facilitys therapy program/revenue in both Part A and Part B caseloads
Lead efforts to build caseloads within the facility, including the investigation of those in facility who could be candidates for therapy through follow-up with nursing staff and physicians. Ensure that the therapy dept. is aware and accepting all patients that are appropriate for therapy
Develop special programs for resident participation, such as fitness, dementia programming, and various protocols for activities that strengthen and enhance the existing therapy program
Lead marketing efforts with local hospitals, physicians and community on behalf of facility to increase awareness of the therapy program
Provide leadership to and directly manage clinical therapy staff, facilitating a team atmosphere among staff
Perform active involvement in the recruiting and hiring process, attend events, and interview candidates as needed
Ensure that clinical staff is providing proper documentation according to Medicare guidelines, company policy and facility standards
Represent the ethical standards of the company, identifying and report instances of poor patient care and communicating concerns to Supervisors as needed.
Oversee the scheduling of patients and therapists, ensuring adequate coverage for therapy minutes
Track Assessment Period Data to include number of disciplines treating, treatment days/weeks and daily treatment time. Communicate data to appropriate facility personnel
Willingness to work with severely physically, emotionally and cognitively compromised patients
Willingness to work in environments with risk of personal injury, exposure to infections, waste materials, infectious diseases, and odors
Must be able to cope with the emotional stress associated with working with patients, families, and co-workers
Must be able to work independently with periodic (daily or less) support and directions.
Basic knowledge of computers, typing abilities and willingness to utilize computers on a daily basis
Participates in discharge planning
Supervises Rehabilitation Technicians, students and volunteers as needed
Reviews the quality and appropriateness of the total services delivered and individual therapy programs for effectiveness and efficiency, using pre-determined criteria
Provides in-service education to the members of the patients care team and education to the community
Provides treatment in accordance with established standards of practice, company standards, department procedures and standards according to company guidelines
Consistently demonstrates sound judgment in the evaluation, planning implementation and follow up of patient therapy programs
Reports to work on time and coordinates schedule to achieve maximum performance standards according to company guidelines
Assists with and participates in Quality Assurance as required
Maintains a current knowledge of law and regulations regarding rehabilitative services and consults with supervisor to ensure that all employment actions are in compliance with applicable regulations
Ensures a safe environment and utilizes tools and equipment in a safe manner complying with all infection control, universal precautions, and OSHA standards for the healthcare professional
Reports all hazardous conditions including incidents, injuries and equipment to Supervisor/appropriate personnel immediately
Responds to and acts appropriately in emergency or disaster situations
Adheres to high standards of cleanliness, grooming, hygiene and dress code
Adheres to all documentation requirements of Rehabilitation department, facility, and company
Contributes to a positive work team by sharing information, using problem-solving methods, accepting new ideas, constructive feedback and advice from others
Demonstrates superior customer service through professionalism, courtesy, consistent and timely follow-up, and positive communication
Adheres to all policies of company, including job descriptions, certifications requirements, mission statement, HIPAA, confidentiality standards and patient rights
Adapts to changes in responsibilities in a positive manner, is receptive to new ways of completing tasks, and is flexible in carrying out assignments
Communicates and interacts professionally and respectfully with others in attending to and meeting their requests
Perform all other duties as assigned and as required to effectively discharge the responsibilities of the position and are in the best interests of the company
Assumes responsibility for ongoing continuing education, License renewal and professional development
Supervisory Responsibility
Work Environment
This job operates in a professional healthcare environment
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to touch, handle or feel; and reach with hands and arms.
Must be able to lift 50lbs - 100lbslbs
Use of proper body mechanics and techniques for bearing weight
Must be able to climb stairs, stoop, and reach when performing daily work
Ability to assist and perform with patient transfers, (including but not limited to: stand pivot, two- person, sliding board, Hoyer lift, non-weight bearing) safely and effectively with or without mechanical devices
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Position Type and Expected Hours of Work
This is a full-time position
However, this position regularly requires long hours and frequent weekend work
Travel
This position requires up to 10% travel
Occasional travel outside the local area and overnight
Other Duties
Please note this job description is not designed to completely cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
Bachelors, Masters Degree and or Doctorate Degree in Physical Therapy, Occupational Therapy or Speech and Language Pathology or an Associates Degree as a Physical Therapist Assistant or an Occupational Therapist Assistant
Current license in the state(s) assigned
Minimum of 3 years of rehabilitation experience
MDS certification (RAC-CT) or other advanced certification preferred
Proven leadership and program development/supervisory experience, including multi-site management experience, including cross continuum practices
Knowledge of state, federal and therapy practice act legislation/law and accreditation standards
Interdisciplinary management and understanding essential
Must pass medical and physical examination based on job qualifications, requirements and duties/responsibilities
Personal Characteristics:
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, and commitment to corporate mission.
An individual with excellent credibility, values and character and possess the highest ethical standards
Strong leadership and interpersonal skills
Highly intelligent and analytical. Someone who can manage oftentimes complicated and multi-dimensional operating scenarios
Highly results-oriented with the ability to overachieve business objectives
Must demonstrate initiative, possess a strong desire to succeed, and willingness to exert the extraordinary effort that will be required
An effective team member and team player within a close-knit and entrepreneurial management team
Self-directed, flexible and a willingness and desire to learn
Competencies
Strategic Thinking
Business Acumen
Leadership skills
Results Driven
Financial Management
Problem Solving/Analysis
Collaboration Skills
Ethical Practice
Relationship Management
Leadership & Navigation
Presentation Skills
Diversity and Inclusion
Teamwork Orientation
Project Management
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