Job Description

Job Description

Job Description

Salary: $69,000 - $82,000

Classification: Exempt Compensation Range: $69,000 - $82,000

Reports To : Consulting Department Director Supervises : N/A

Position type: Full-time Compensation structure: Salaried

About CLC:

Voted as one of the Best Places to Work in the Inland Northwest multiple times, CLC proudly offers our team members not only competitive wages and benefits, but a flexible, collaborative, and supportive high performance working environment as well. Our team members feel great about supporting our clients --which are health clinics providing health services to underserved people throughout the U.S. – knowing that our work makes a real difference in people’s lives.

Work Location and Structure : Otis Orchards office; Cottage Grove Office; hybrid remote and in office; or fully remote. May require additional in office time depending upon tasks, meetings, or other requirements.

Travel: Not expected but could require travel to clients’ offices depending on work assignments.

CLC Culture:

At CLC, we believe that our success is deeply rooted in our shared values and culture. We cherish individuals who understand and embody these values in their everyday work. Your contribution isn't just about completing tasks; it's about embracing our core values and weaving them into every aspect of your role. We invite you to explore our core values listed below and consider how they resonate with you. Our environment encourages you to be genuine while maintaining the highest level of professionalism. Our Employee Manual serves as a guide to uphold these standards and foster a thriving work environment.

Position Overview:

The Project Coordinator (PC), reporting to the Consulting Department Director (CDD), is integral to the operational efficiency of the consulting team. This position will support consulting project portfolio and pipeline management, optimize deployment of resources, ensure the project management platform is up to date, communicate project assignments, monitor project budgets, and forecast resource availability. Efficient project coordination will require support for the Consulting Department sales processes, implementing and leveraging the technology needed to streamline development and execution and maintenance of new and historic Statements of Work. 

In order to efficiently do this work, the PC will need to be the application expert in software utilized by the Consulting Department. This role is essential in implementation, continued development, adoption and maintenance of the tech stack needed to support the Consulting Department. Software utilized by the Consulting Department does overlay into other departments and there will be crossover support at times. The current tech stack is Teamwork.com and HubSpot but is subject to change to adapt to business needs.

Essential Functions:

Project Coordination and Support

• Provide Administrative Support to Consulting Department Director (CDD).
• Coordinate and communicate with project stakeholders and team members to assign client work.
• Support project plan creation in Teamwork.com.
• Facilitate wrap up meetings and notes with project teams as engagements come to a close.
• Assist CDD in monitoring project progress, risks, issues, and budget, and report deviations and concerns.
• Monitor Consulting Department employee workloads and keep allocations updated.
• Work with CDD to facilitate smooth project assignment and balanced workload for Consulting Department Staff.

Champion Tech of Consulting Department

• Deploy and configure software systems according to project plans and industry best practices.
• Create and maintain documentation for software deployment, configuration and related processes.
• Regularly evaluate software implementations, seeking ways to enhance efficiency and effectiveness.
• Support staff as they adopt workflows necessary for their role.
• Develop templates and reports to assist with efficient use of software.
• Ensure compliance with software standards, policies, and procedures.
• Support onboarding and orientation of Consultants to department’s tech stack.
• Support staff adopting full tech stack into their workflows.
• Evaluate and suggest tech stack improvements as opportunities arise in coordination with IT department

Support Sales Process

• Perform other administrative and support tasks as assigned Support SOW and BAA process – development, maintenance, creation, and execution of SOWs.
• Support transition of SOW and BAA process into Consulting Department tech stack.
• Support Client Leads within selected Consulting Department tech stack for Sales Process
• Ensure consistency of language used in sales process and client records
• Organize and maintain client contract files

General

• Communicate efficiently and effectively with Consulting Department team members
• Embrace technology and automation to increase efficiency of systems and processes
• Support and coordinate with other departments software
• Maintain strict confidentiality of sensitive information

Required Competencies (knowledge, skills, abilities):

• Detail-oriented, proactive, and collaborative, with the ability to work independently and as part of a team.
• Ability to provide administrative support, including scheduling, note-taking, and managing workloads and allocations.
• Ability to work collaboratively with team members and other departments, supporting and coordinating software-related tasks.
• Excellent verbal and written communication skills, with the ability to communicate effectively with different levels of stakeholders.
• Strong organizational, time management, and problem-solving skills, with the ability to prioritize and multitask in a fast-paced environment.

Required Education and Experience:

• 3 years of experience in project management or project administration, preferably in a similar industry or domain.
• Experience in a project/task tracking system required (i.e. Teamwork.com, Asana, Monday.com)
• Healthcare Experience preferred
• Bachelors Degree preferred

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to lift up to 15 pounds at times.
• Able to travel as needed.

Benefits:

Community Link Consulting offers a comprehensive benefits package to eligible employees. These include optional participation in our employer-paid health insurance plan (depending upon the plan you choose), voluntary dental and voluntary vision insurance, a Dental/Vision Consumer Driven Health annual benefit of $1,200, two optional FSA plans, employer-paid Life, AD&D, and Long-Term Disability insurance, which begin the 1st of the month following 30 days of employment. 

Additional benefits include SIMPLE IRA program which begins the 1st of the month following 60 days of employment, as well as paid time off accruing from day one for immediate use. We also offer an Employee Assistance Program (EAP) to provide additional support. In addition to these core benefits, we provide the flexibility to work from home, home office allotment, access to IT concierge services, career development training, educational opportunities, and a collaborative and respectful workforce.

Core Values:

CLC prides itself on its Core Values, and an essential part of success at CLC is understanding and reflecting CLC’s core values, which are the foundation of our culture (the way we do things). They are:

• RESPECT
• LEADERSHIP
• SMEE (Subject Matter Expert Extraordinaire)
• SOLUTION-FOCUSED
• FLEXIBILITY
• CURIOSITY
• GIVE MORE THAN YOU GET (GMTYG)

NOTE: This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Verification Of Employment Eligibility To Work In The U.S. Is Conducted Using E-Verify

Equal Employment Opportunity Policy

Community Link Consulting, Inc. provides equal employment opportunity and treatment regardless of race, religion, color, creed, sex (including pregnancy, lactation, childbirth, or related medical conditions), sexual orientation, age (40 and over), gender identity, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. CLC conforms to the spirit as well as to the letter of all applicable laws and regulations. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs.

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