Biomedical Engineer (Application Consultant) Job at Brainlab, Inc., West Orange, NJ

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  • Brainlab, Inc.
  • West Orange, NJ

Job Description

Job Description

Conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services to increase the frequency and quality of IGS (Image Guided Surgery) product usage

Provide on-site consulting, guidance, and assistance to physicians and operating room personnel by evaluating options and problem-solving during surgery in order to maximize surgery efficiency and usage

Lead installations and establish functionality at new and existing customer sites

Educate/train physicians and hospital personnel, including operating staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of surgery products and services

Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications

Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.

Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects.

Resolve product issues through detailed analysis and utilization of engineering expertise.

Keep abreast of new developments regarding Brainlab and competitive surgery products and services via ongoing training and individual research and analysis

Attend surgery continuing education annually and maintain annual product

Promote surgery products and services to surgeons at trade shows

Maximize customer satisfaction

Perform other duties and responsibilities as required

Travel 50%+

Job Tags

Permanent employment,

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