Job Description
SUMMARY OF POSITION: The Administrative Assistant is responsible for supporting all administrative functions for multiple departments/teams including Field Operations, Accounting, Production, Customer Service, and Human Resources. The Administrative Assistant will serve as the point of contact via receptionist/general office duties and be a helpful and positive presence in the workplace. The Administrative Assistant will act as a liaison between Field team members, Company Management, and office staff.
RESPONSIBILITIES: - Answer telephone calls, take messages, meet and greet incoming visitors, clients, and vendors.
- Forwarding potential client's information to office personnel.
- Handle incoming/outgoing mail/deliveries for office (U.S. Mail, FedEx, UPS).
- Log all incoming checks before handing to Accounts Receivables (A/R).
- Responsible for reviewing, updating, auditing, and approving employee timecards via Paychex Flex timekeeping system.
- Manage Personal Protective Equipment (PPE) request forms process (i.e., ordering, inventory, distribution of PPE), working with Foremen and/or Supervisors.
- Manage office supplies, tools, and/or equipment tracking/ordering for office and/or yard (Varna).
- Responsible for Fleet Management (i.e., DMV registrations, schedule/coordinate work order requests for Company vehicle maintenance and/or DMV requests).
- Maintain logs (i.e., Company directory, fleet, Company vendor passwords/websites).
- Assist Human Resources department, as necessary, with coordination of new hire/safety orientations, employment application distribution, trainings (i.e., driving course, sexual harassment), and team-building events.
- Coordinate work order requests with external vendors, as necessary.
- Handle set up of office telephones, iPhones and/or iPads.
- Manage building maintenance requests for office and/or yard (Varna).
- Request IT support for office/equipment.
- Set up Company network/e-mail accounts for office and/or field crew.
- Update Calendar for Management/office.
- Maintain customer confidence, protecting operations by keeping information confidential.
- Create regular status reports regarding progress on projects.
- Conduct preliminary research on a variety of topics.
- Forge and foster successful working relationships with internal and external customers.
- Ensure consistent and efficient interaction with all employees across the Company.
- Provide special project leadership and support as needed.
- Demonstrate poise and tact under pressure and handle matters with sound judgement and confidentiality.
- Perform other duties as assigned.
QUALIFICATIONS AND EXPERIENCE: - Two (2) to three (3) years of professional work history.
- One (1) or more years of experience in providing executive-level administrative support to executives.
- Knowledge of acceptable safe work practices including wearing the necessary personal protective equipment (PPE).
- Proactive self-starter, achieving high productivity with strong attention to detail; ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner is required.
- Demonstrate the highest level of professional and ethical conduct.
- Positive, tenacious attitude.
- Strong verbal and written English communication skills.
- Ability to work in a fast-paced and sometimes unpredictable environment; works well under pressure and tight deadlines.
- Ability to consistently apply good judgment and make good decisions.
- Ability to always maintain confidentiality and discretion.
- Proven analytical and problem-solving abilities.
- Organized with a proven ability to juggle multiple projects at once.
- Experience managing complex project/event logistics.
- Some local travel - up to 25%.
- Must possess a valid California Driver's License.
- The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.
TECHNICAL SKILLS: - Ability to comfortably work with software and apps on a desktop, iPhone, and/or iPad.
- Highly proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Extensive knowledge of office administration and clerical procedures.
- Quick learner and ability to figure things out on your own.
LANGUAGE SKILLS: - Ability to communicate effectively in English (oral and written).
- Ability to read and comprehend instructions and information to effectively execute and achieve results.
- Bilingual in Spanish is a plus.
EDUCATION: - High school diploma or the equivalent (GED) required.
- An equivalent combination of skills, education, and experience may be considered.
COMPETENCIES: - Professionalism : As it relates to how you carry yourself among fellow co-workers and customers.
- Communication : Strong, effective communication skills to interact with co-workers, Management, clients, vendors, and/or visitors. Communication skills include listening skills, verbal and written communication skills and client relation skills.
- Collaboration : Incorporate teamwork, mutual respect, active engagement, cooperation and client focus.
- Accountability : Initiative to take ownership of responsibilities, the ability to prioritize and the working knowledge and skills to take action.
- Problem Solving : Blends problem solving skills, judgement and decision-making skills along with creativity and resourcefulness.
- Ethical standards : High ethical standards in how you go about and perform your work always taking into consideration what's best for the customer, their property, and the company.
- Customer service and satisfaction : Adhere to the philosophy that customers are # 1 and are the livelihood of Crestview Landscape, Inc. Strong sense of customer service and satisfaction.
- Attention to detail : High level of detail and a focus on the little things that make a big difference.
- Trust and demeanor : Ability to foster positive and solid relationships with clients to establish rapport, trust, and confidence. Possess a quality demeanor and the ability to be levelheaded and calm in all situations.
PHYSICAL DEMANDS: While performing the duties of this position, the employee is regularly required to stand, walk, and sit for extended periods of time, in a standard office work environment. The position also requires the ability to lift up to 20 lbs., unaided.
DIRECT REPORTS: None
Job Tags
Local area, Gangs, Flexible hours,